Library Data

Collecting and analyzing data about libraries and their future .

Declining reference

One area where public libraries really are changing rather dramatically is reference.  In the per capita results we see a general decline in reference transactions, and when we look at per visitation the trend is really obvious.  

So far what we’ve seen in our data about public library users is that we have more people coming to public libraries, and they’re talking out about the same number of materials and asking a lot fewer reference questions.

Data (and Chart) Source: IMLS Public Survey Fiscal Year 2009

  1. archivistlara reblogged this from thecardiganlibrarian and added:
    Interesting considering my project…
  2. thecardiganlibrarian reblogged this from library and added:
    From what I’ve seen at my library and in the region on school assignments, many of the reference questions come from...
  3. library posted this